Every provider on VouchTails is background-checked before they can take a single booking. We verify their identity and address through a trusted verification partner, so the person showing up for your pet is a real, vetted human — not a stranger from a WhatsApp group. That verified badge is the whole point of VouchTails.

Your payment is protected. When you book, the amount is held safely by our payments partner and only released to the provider once the service is completed. You're never paying into thin air, and providers know they'll be paid for honest work. Payments are processed securely by Razorpay — we never see or store your full card or bank details.

We're starting with a focused pilot in Chennai. Rather than spreading thin across a whole city on day one, we're building dense, reliable trust loops neighbourhood by neighbourhood. If we're not in your pocket of Chennai yet, join the waitlist and you'll be first to know when we are.

Right now, dog walking, pet sitting, and pet boarding. Walks come in 30, 45, or 60-minute options tailored to your dog's energy, sitting can be half-day, full-day, or overnight in a loving home, and boarding gives your pet a supervised stay in a vetted home while you're away. You can see the full breakdown on our services page.

Pricing is a clear base rate for the service and duration, plus any add-ons, finalized between you and the provider in-app — and you'll always see the full price before you confirm a booking, with no surprises at checkout. VouchTails adds a small platform commission to cover verification, protected payments, and support. What you see is what you pay.

Safety is the reason we exist. Providers are background-checked, you tell us everything that matters about your pet up front, and you get live updates while a service is happening — so you're never left wondering. No platform can remove every risk that comes with caring for a living animal, but we've built VouchTails to stack the odds firmly in your pet's favour.

You'll get live updates while your pet is being cared for — think potty and meal updates, a photo or two, and a note on how things went. You book accountable care, and accountability means you actually hear how it's going.

Plans change — we understand. Because your payment is protected until the service is completed, eligible cancellations are refunded according to our cancellation terms, which depend on how far ahead you cancel. If anything goes wrong with a service, reach out and we'll sort it fairly. The full picture is in our Terms of Use.

Only what we need to match you with the right care: your name and phone or WhatsApp number, your pet's details, and your approximate location. We ask for a precise address only once a booking needs it. The complete rundown — and the rights you have over your data — is in our Privacy Policy.

We'd love to have you. Head to our for providers page and start your application. You'll work to fair, transparent rates and your own schedule, get matched with verified pet parents in your neighbourhood, and earn the VouchTails verified badge once your background check clears.

No — VouchTails is the platform that connects you with independent, background-checked providers and protects the booking and payment. The care itself is delivered by the provider you choose. We're the trust layer that makes booking a stranger feel like booking a friend.